Skills for Senior Secretaries, Personal Assistants and Administrative Managers

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  • Start Date

    30 Mar, 2020

  • End Date

    03 Apr, 2020

  • Price


  • WiFi

    Free wifi available

Event Details

The senior secretary who understands the role and pressures of management and the team will achieve improved performance, outstanding results and respect from the execute team.


  • Creating opportunities for your personal development Accepting the challenges that arise
  • Managing yourself, your subordinates and your boss more effectively
  • Developing the managerial aspects of your role
  • Improving your confidence, assertiveness and communication skills
  • Managing the stress and pressure in an increasingly challenging environment




  • Defining and developing  the role

Your vital partnership with management

Defining the responsibilities and authority of your role

Finding and working with a mentor 


  • Effective communication

Interacting with others and networking for success-getting yourself seen anddeveloping and advancing your relationship with your manager/director


  • Developing confidence

Trusting your initiative and judgment

Saying “no” constructively

Prioritizing and communication the demands of different parties


  • Developing and improving key skills

Improving your confidence and assertiveness

Practicing effective time management skills

Concentrating, thinking and listening


  • Getting results

Achieving results through others

Managing stress and pressure that comes with change and challenge

Preparing for your appraisal

Action planning




Ambitious secretaries who are confident in their current position, who wish to grow in their position and take on more management



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



1 WEEK:       30th March– 3rd April, 2020

Other Dates

Start Date End Date
30 Mar, 2020 03 Apr, 2020
  • Venue

    SunLodge Hotel, Off Achimota - Circle Road behind the Shell Filling Station at No. 76, 4th Road (Saxel Estates) Tesano – Accra, Ghana

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