Problem Solving and Decision Making Skills for Engineers and Technical Professionals

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  • Start Date

    31 Mar, 2020

  • End Date

    03 Apr, 2020

  • Price


  • WiFi

    Free wifi available

Event Details

By the end of this training course, participants will be able to:

  • Understand the increasing necessity of using sound methods for problem solving and decision making
  • Involve the right people in the right way in any analysis
  • Solve and prevent issues and problems more rapidly and effectively
  • Make better decisions and recommendations
  • Communicate and present analysis, solutions and recommendations with maximum understanding and acceptance
  • Apply and implement the methods learned in daily practice immediately after the training




  • Introduction to the Program
  • Introduction to Problem Solving & Decision Making
  • Introduction Generic approaches for Problem Solving and continuous Improvement
  • Introduction of Problem Solving Methods
  • Introduction RATIO-approach
  • Introduction Case and Demo


Reflect on your Problem

  • Theory RATIO-step: Reflect
  • Introduction Case to Determine the Root Cause
  • Theory Event Mapping
  • Event Mapping Exercises
  • Application of Event Mapping in Daily Practice


Analyse Technical Problems

  • Theory RATIO-step: Analyse
  • Theory Problem Analysis: Describe the problem
  • Theory Problem Analysis: Determine possible causes (brainstorming, using characteristics and changes, using Ishikawa-diagram)
  • Theory Problem Analysis: Determine true cause(s)
  • Exercises in Problem Analysis
  • Completion of Event Map with outcome of Problem Analysis


Analyse Human or Organizational Problems – Determine Best Solutions

  • Theory Human Factor Analysis
  • Exercise Human Factor Analysis
  • Theory RATIO-step: Target (alternative and best solutions)
  • Theory Decision Analysis
  • Exercise Decision Analysis
  • Completion of Event Map with outcome of Human Factor Analysis and Decision Analysis Implement, Observe and Evaluate Results


Theory RATIO-step: Implement

  • Theory Risk Analysis
  • Exercise Risk Analysis
  • Theory and Demo Human Factor Analysis in Advance
  • Theory RATIO-step: Observe and Evaluate
  • Implementation of Problem Solving & Decision Making Methods in Daily Practice
  • Evaluation and Closure of Training



Works, Services and Maintenance Personnel



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.


1ST BATCH: 31st Mar– 3rd April, 2020

2ND BATCH: 8th– 11th September, 2020

Other Dates

Start Date End Date
31 Mar, 2020 03 Apr, 2020
Start Date End Date
08 Sep, 2020 11 Sep, 2020
  • Venue

    Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

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