Professional Skills Improvement Course for Secretaries, PA’s and Admin Officers

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  • Start Date

    31 Mar, 2020

  • End Date

    03 Apr, 2020

  • Price


  • WiFi

    Free wifi available

Event Details

This popular course examines best practice behaviours and systems to productively contribute to a professional work team.  This includes practical tools and techniques to empower you to rapidly develop your communication, organisational and customer engagement abilities to expand both your role and your opportunities.



  • Professionalism, career management and personal motivation
  • Effective communication
  • Differentiate communication styles
  • Creating a positive first impression
  • Assertive communication
  • Manage workplace interactions
  • Dealing with multiple managers
  • Telephone etiquette
  • Time management is self management
  • Business etiquette



Administrators, executive secretaries, existing or prospective office managers/ senior administrators and others who perform related functions.



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



1ST BATCH:              31st Mar– 3rd April, 2020

2ND BATCH:             11th – 14th August, 2020

3RD BATCH:             10th – 13th November, 2020

Other Dates

Start Date End Date
31 Mar, 2020 03 Apr, 2020
Start Date End Date
11 Aug, 2020 14 Aug, 2020
Start Date End Date
10 Nov, 2020 13 Nov, 2020
  • Venue

    Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

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