The main objective of this training course is to empower professionals with

• In-depth understanding and knowledge of best practices in warehouse management
• The required skills, experience and confidence to review existing processes to check for gaps or opportunities for enhancement and implement relevant changes seamlessly
• The knowledge and potential to train other executives and managers on specific skills required to manage warehouse operations
• The knowledge and capabilities to apply advanced concepts and techniques to enhance warehouse operations
• The perspective and foresight to anticipate risks and make provisions to manage risks and prevent impact to organisational growth
• The skill and experience to motivate team members to deliver high performance
• The potential, capability and confidence to contribute to client and employee satisfaction as well as organisational growth through effective management, thereby demonstrating talent and potential to undertake opportunities fostering growth and progression

CONTENT

Three Major Warehouse Operations

• Inbound activities
• Process activities
• Outbound activities

Strategic Purpose of Warehouses

• Operating costs
• Storage
• Productivity
• Material requirement
• Inventory turns
• Order fulfilment
• Damage-free shipments
• On-time delivery
• Compliance
• Documentation

Key Features of Advanced Warehouse Management

• Workflows
• Picking and packing
• Wave processing
• Inventory counting
• Containerisation
• Mobile communication
• Material handling
• Support for cross-docking
• Sales order return management
• Enhanced reservation hierarchy

Best Practices to Oversee Warehouse Operations

• Establish a consistent and efficient organization system
• Make picking more efficient
• Establish an inventory-management system
• Regularly conduct a visual inspection of storage areas
• Meet key staff regularly
• Make changes, when necessary

Benefits of a Warehouse Management System

• Optimised processes
• Efficient labour allocation
• Employee morale
• Improved supplier and customer relationships
• Reduced operational costs
• Better inventory balance
• Improved security and safety

Key Operations Management Skills and Responsibilities for Warehouse Supervisors

• Inventory management
• Warehouse design and facility management
• Implementation and maintenance of safety initiatives
• Logistics management
• Application of lean principles

Other Key Skills Important to Warehouse Supervisors

• Human resource management
• Product and technical knowledge
• Problem solving and decision making
• Time management, planning and organisation

Challenges to Warehouse Management

• Managing warehouse space and layout
• Communication
• Time management
• Inventory accuracy and tracking
• Customer expectations
• Redundant processes
• Product diversification
• Product picking
• Inaccurate purchase orders
• Handling product damages
• Managing demand fluctuations
• Globalisation

FOR WHOM:

Stores Purchasing and Logistics Personnel in the Public and Private Sectors

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

DATE:

1ST BATCH:       5th – 8th May, 2020                          

2ND BATCH:      20th – 23rd October, 2020