Advanced Supervisory Skills and Strategies

Date Format Fees  
26 Oct - 28 Oct, 2020 Classroom $3,000 Register
05 May - 08 May, 2020 Classroom $3,000 Register
26 Oct - 28 Oct, 2020 Classroom $3,000 Register

Event Details

By the end of this workshop training, participants will be able to: 

  • Know what real supervision is, and be able to explain to others what it is, and what it means
  • Understand and practice basic supervisory skills
  • Define the difference between the supervisory and the operational roles
  • Explain how to set and monitor objectives
  • Explain what motivates you and describe ways to motivate others effectively
  • Manage performance for results
  • Use different techniques to communicate effectively with your Team

 

CONTENT:

What is a Supervisor?

  • Should you be a Supervisor?
  • Making the Transition
  • The Difference between Doing and Supervising
  • Highs and Lows of the Supervisory Role
  • What are the skills of an Effective Supervisor?
  • Developing the Skills
  • Different Ways to Supervise Others
  • Supervisory Styles
  • Common mistakes you don’t want to make

Managing Performance - Getting Results

  • Characteristics of Performance Management
  • Business Plan Basics
  • Assessing your current situation
  • You and The Business Plan
  • Getting Productivity through People
  • The Importance of Strategic Goal Setting
  • Develop the 5 Success Essentials
  • Getting and Managing Results
  • How to Develop Pro-Active Management
  • Benefits and Barriers to Delegation
  • How, When and to Whom to Delegate
  • Getting it done right – instructing others

Managing Performance – Problems and People

  • What motivates me and others?
  • The 3 Major Steps of Motivation
  • Motivation in the Workplace
  • Herzberg’s Motivational Theory
  • Tailoring Motivation Ideas to Individual Team Members
  • How to Manage Conflict
  • Working with Different Types of Personalities
  • What to do when a Problem arises
  • Listening and Questioning Skills

Managing Communication

  • Three major levels of Communication
  • The significance of Non-Verbal Communication
  • Factors that Affect your Communication
  • Communication Chart
  • Effective Ways to Communicate
  • Brain Communication Impact
  • Delivering Clear, Concise Messages
  • How to make an Effective Presentation
  • Planning a Team Meeting
  • How to be a Decisive Decision-Maker
  • Improving your ability to make Decisions

Building Powerful Influence

  • What is Personal Empowerment?
  • Sources of Personal Power
  • Developing your Mind, Attitude, Appreciation & Character influence
  • Mind Think Power
  • Replacement Principle
  • Building your Personal Power
  • Using your Personal Power
  • Building Trust and Believability: Walking your Talk
  • Planning for your Future – Developing Yourself

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

 

DATE:

1ST BATCH:                       5th – 8th May, 2020                                          

2ND BATCH:                      26th – 28th October, 2020

  • Venue

    SunLodge Hotel, Off Achimota - Circle Road behind the Shell Filling Station at No. 76, 4th Road (Saxel Estates) Tesano – Accra, Ghana

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