Developing Self Esteem, Assertiveness and Personal Effectiveness Online Training

  • Time

    1:00pm to 4:00pm

  • End Date

    27 Jul, 2020 - 29 Jul, 2020

  • Price

    ₦175,000

Event Details

This comprehensive programme allows delegates to develop strategies for "being all they can be", both inside and outside the working environment.  Delegates will learn about "behaviours" and develop techniques to help them Communicate more assertively, appear more confident, make positive first impressions and have the ability to Influence others and also understand the tactics involved with Negotiation.

 

CONTENT

Understanding Yourself and Others

  • How our “self-talk” creates our self-image and influences our behaviour
  • How our habits and attitudes influence our behaviour

 

Communicating Assertively

  • What Assertive Communication is and is not
  • How we should plan, structure and conduct Assertive Communication
  • Using Assertive Communication in a variety of situations

 

Projecting a Professional Image

  • Maximising our personal impact
  • Connecting with people and building rapport
  • Establishing our credibility in the eyes of others
  • Promoting and presenting ourselves effectively
  • Influencing other people’s perception of us
  • Maximising our personal power and influence
  • Making positive first impressions
  • Looking and sounding confident
  • Creating a sincere self-belief
  • Understanding the power of feedback
  • Understanding the power of our appearance

 

Influencing and Negotiating

  • Learning how to influence others
  • Understanding Influencing styles
  • Understanding the strategies and tactics of Negotiation
  • Planning and conducting Negotiations
  • Securing a Win/Win outcome

 

Building Personal and Professional Confidence

  • Greater awareness of your skills and talents
  • Confidence in handling difficult situations
  • Ability to self-manage and improve your behaviour
  • Overall confidence

 

Managing Stress

  • The causes and symptoms of stress
  • Approaches to managing our stressors

 

FOR WHOM

Secretaries, clerks, administrative and support staff, Team leaders, supervisors, section heads, Personal Assistants, Executive Assistants, and others who perform related duties in the workplace.

 

TRAINING METHODOLOGY

The training methodology combines lectures, discussions and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

 

Note:

Payment should be made and confirmed at least 3 days before the commencement date of the course.

 

Date:

1ST BATCH: 27th – 29th July, 2020            

2ND BATCH: 19th – 21st October, 2020

Other Dates

Start Date End Date
27 Jul, 2020 29 Jul, 2020
Start Date End Date
19 Oct, 2020 21 Oct, 2020

Share this course