Crisis Communication Programme Virtual Course

  • Time

    10:00am - 3:00pm

  • End Date

    21 Feb, 2022 - 23 Feb, 2022

  • Price


Event Details

  • Understand what defines crises and issues, recognizing the differences between them and how to be proactive
  • Who are your target audiences
  • How to identify issues and work on issue management
  • How and when you should talk to the public and media
  • Crisis management tools and how to handle the communications for an organization under crisis
  • Media and management communication control


  • What is a Crisis in communications terms?
  • Handling the media in a crisis
  • Crisis Management
  • Reputation management in social media
  • Dealing with the Crisis
  • Crisis communication management
  • Recovery Phase
  • Reputation and issues management
  • Crisis management in social media
  • What should be in place before the Event?
  • Pre-planning, who and what else should be Considered?
  • Dealing with a Crisis - the 'Communications' Perspective 
  • Incident Management & Aftermath 
  • Essential Post Incident Actions 



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



1ST BATCH: 21st – 23rd Feb, 2022                

2ND BATCH: 4th – 6th July, 2022

3RD BATCH: 31st Oct – 2nd Nov, 2022

Other Dates

Start Date End Date
04 Jul, 2022 06 Jul, 2022
Start Date End Date
31 Oct, 2022 02 Nov, 2022
Start Date End Date
21 Feb, 2022 23 Feb, 2022

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