Public Relations Protocol and Etiquette Online Course

  • Time

    10:00am - 3:00pm

  • End Date

    30 Aug, 2021 - 01 Sep, 2021

  • Price


Event Details

After this workshop you will be able to:

  • Understand the universal principles of protocol, etiquette, courtesy and manners
  • Display cultural sensitivity across international dynamics
  • Navigate and manage interpersonal dynamics in important encounters
  • Make a good impression and avoid causing offence or embarrassment in high profile situations
  • Display appropriate international business etiquette in many contexts
  • Prepare and host VIP visits and formal occasions
  • Interact respectfully with people from many cultures, nations and regions



Principles of protocol and etiquette

  • Understanding protocol: conventions of official interaction, collective, personal and written
  • Understanding etiquette: conventions in social behaviour and expected behaviour patterns
  • Courtesy and manners
  • Official, diplomatic and royal protocol
  • Business, social and cultural considerations


Flawless professional and personal conduct

  • Universal expectations for personal behaviour
  • Personal etiquette for formal occasions and encounters
  • International business etiquette: universal best practice
  • Local and regional business and social differences


Preparing and hosting VIP visits and occasions

  • Preparing for official visits
  • Protocol at events and summits
  • Protocol planning, liaison and logistics
  • Practical hosting skills
  • Risk assessment and contingency planning
  • Troubleshooting: avoiding mistakes and slip-ups



Public Relations managers, Supervisors, Officers and Others who perform related functions both in public and private sector



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.


1ST BATCH:                       5th – 7th April, 2021

2ND BATCH:                      30th Aug– 1st Sept, 2021

3RD BATCH:                      29th Nov – 1st Dec, 2021

Other Dates

Start Date End Date
05 Apr, 2021 07 Apr, 2021
Start Date End Date
30 Aug, 2021 01 Sep, 2021
Start Date End Date
29 Nov, 2021 01 Dec, 2021

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