Emotional Intelligence for Workplace Success Online Course

  • Time

    10:00am - 3:00pm

  • End Date

    28 Mar, 2022 - 30 Mar, 2022

  • Price

    ₦175,000

Event Details

At the end of this online training seminar, you will learn to:

  • Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others
  • Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
  • Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks
  • Develop skills in responding to criticisms & adversity
  • Leadership strategies for working with others towards shared goals

 

COURSE CONTENT

Developing Emotional Intelligence in the Workplace

  • What is Emotional Intelligence Quotient (EQ)?
  • Intrapersonal & Interpersonal Skills
  • Emotional Excellence in the Workplace
  • Understanding Your Personality Style
  • Emotional Intelligence for Innovative Teamwork
  • Removing Blocks to Innovative Teamwork through EQ

 

Becoming an Emotionally Intelligent Leader

  • Accurate Self-assessment for Personal Transformation
  • Knowing One’s Strengths & Weaknesses
  • Managing self effectively
  • Inspiring and Guiding Individuals & Teams
  • Nurturing Relationships
  • Developing Trustworthiness for Corporate Transformation

 

Building Effective Relationships

  • Getting Things Done through People
  • Managing our mind effectively
  • Accountable Leadership for Managing Performance
  • Working with Others towards Shared Goals
  • From Delegation to Empowerment
  • Building Productive Relationships

 

Leading Others with Emotional Intelligence

  • Understanding the 4 Stages of Human Development
  • Motivating Oneself and Motivating Others
  • Managing our spirit for developing Thankfulness 
  • Leading others effectively
  • Developing Creativity in the Workplace
  • Innovative Teamwork

 

Implementing Emotionally Intelligent Persuasive Communication

  • The Positive Influence of Listening
  • Active Listening Skills
  • Handling Conflict Effectively
  • Effective Persuasion
  • Learning Experiences and Action Plan
  • Developing an Action Plan

 

FOR WHOM:

Senior administrators, office managers, executive assistants and supervisors of junior staff who already possess the essential administration skills and seek to move their career further up.

 

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

 

DATE:

1ST BATCH: 28th – 30th Mar, 2022                           

2ND BATCH: 1st – 3rd Aug, 2022

3RD BATCH: 7th – 9th Nov, 2022

Other Dates

Start Date End Date
01 Aug, 2022 03 Aug, 2022
Start Date End Date
07 Nov, 2022 09 Nov, 2022
Start Date End Date
28 Mar, 2022 30 Mar, 2022

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