-
Time
10:00am - 3:00pm
-
End Date
30 May, 2022 - 01 Jun, 2022
-
Price
₦175,000
Event Details
- Learning interviewing techniques and styles
- Understanding different styles of communication
- Communicating effectively with clients and stakeholders
- Active listening skills
- Becoming a skilled interviewer – developing an effective questioning and interviewing style
- Developing skills for dealing with difficult people and situations
- Using interviewing guides and tools
- Tips, tools and techniques for communication
CONTENT
Communication Skills
- Listening
- Body Language
- Tone and Attitude
- Formal versus Informal
- Establishing Rapport
- Building Relationships
- Understanding your Audience
Communication Styles
- Types of Communication
- How style type impacts presenting and receiving messages
- Styles, behaviors and preferences
- Identifying behaviors and working with varying behaviors
DiSC Assessments
- Styles of Communication
- Receiving Messages from different communication styles
- Delivering Messages to different communication styles
Interviewing Preparation
- Meeting rooms and places
- Scheduling
- Agendas
- Preparation
- Formalities
- Being flexible – being over flexible
FOR WHOM
Internal audit staff and management
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
DATE:
1ST BATCH: 30th May – 1st June, 2022
2ND BATCH: 14th – 16th Nov, 2022
Other Dates
Start Date | End Date |
---|---|
14 Nov, 2022 | 16 Nov, 2022 |
Start Date | End Date |
---|---|
30 May, 2022 | 01 Jun, 2022 |
Share this course