Hospital Management and Human Resources Management

This course provides a foundation of knowledge and skills applicable to the current issues in Human Resources Management with a focus on healthcare. Participants will be exposed to key laws, issues and concepts related to HR management. The course uses a combination of informative lectures, executive team exercises, group presentations, classroom discussions, and case study analyses to provide participants with the tools and insight needed to explore a variety of human resource management issues in healthcare.

By participating in the training seminar, you will learn:

• How to prepare and deal with staffing shortages?
• Calculating turnover rates and plans to reduce turnover
• Dealing with employee burnout
• Training and development requirements and keeping current with licensing
• Developing and implementing employee engagement activities

CONTENT

Strategic Human Resource Management

• Critical Success Factors for Strategic Planning and Management
• Strategic Planning and Management Process
• Systems Theory and Environmental Analysis Tools
• Defining Mission, Vision, and Values
• Aligning Budgets with Strategies
• Measuring Strategic Performance and Results

The Healthcare Profession

• Professionalization, licensing, and certifications
• Recruiting, engaging and retaining Nurses and Physicians
• Recruiting, hiring and retaining Pharmacists and Allied Health Professionals
• Healthcare Administration and how to effectively manage healthcare professionals
• Health Policy and Management
• The Changing Nature of Healthcare Professions

Structure of the HR Organization

• Role of Human Resources
• Developing an HR Service Culture
• HR’s Internal and External Stakeholders
• The HR Organization
• Demonstrating the Value of Human Resources

Organizational Effectiveness and Development

• Organizational Development and Interventions
• Improving Organizational Performance
• Improving Team Performance
• Improving Individual Performance
• Workforce Management Planning and Strategies
• Talent Acquisition and Employee Engagement
• Learning and Development Activities

The Future of Human Resources in Healthcare

• The Employment Relationship Strategy
• Dispute Resolution
• HR Technology Management
• Technology Risks and Opportunities
• HR Risk Management
• Diversity, Inclusion and Corporate Social Responsibility
• HR Ethics

FOR WHOM:

Relevant Healthcare Practitioners

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.