
MANAGING QUALITY IN RETAIL BANKING SERVICE
Define the major benefits to the bank of Total Quality Management Understand the impact of lead
- July 6,2026 - July 8,2026
- 3145

Basic Principles of Banking Workshop
To achieve an understanding of key issues of banks To obtain knowledge about the importance of
- July 6,2026 - July 8,2026
- 3922

Internal Audit Report Writing for Impact and Result in Banks
Persuasive communication is an essential skill for auditors at all levels and starts with knowing ho
- July 9,2026 - July 11,2026
- 2995

Law Relating to Retail Banking Operations
At the end of the course, participants will be able to: Highlight basic banking principles app
- July 9,2026 - July 11,2026
- 3790

Fidelity Guarantee Administration
Fidelity Guarantee insurance is an insurance policy designed to indemnify the Insured (the employer)
- July 9,2026 - July 11,2026
- 3902

Microfinance CRM and Customer Service Excellence
At the end of this training participant shall be able to: Develop skills for generating custom
- July 13,2026 - July 15,2026
- 3284

Advanced Treasury And Investment Management
To update participants on current trends and best practice in treasury and investment management in
- July 13,2026 - July 15,2026
- 4935

Banking Management Skills
To be able to explain the process of planning and setting goals To be able to identify the str
- July 16,2026 - July 18,2026
- 4727

Strategies for Deposit Drive and Marketing of Financial Services/Products for Banks
Most times banks send out their staff on deposit drive without adequately equipping them with the kn
- July 16,2026 - July 18,2026
- 4785

Loan Structuring, Lbos & Acquisition Finance: An Essential Guide To Securing Finance
Credit risk assessment – the latest tools and techniques How to structure loans, matching
- July 16,2026 - July 18,2026
- 3713

Loan Management, Accounting and Debt Recovery Technique
The workshop will equip participants with credit skills required for booking of recoverable credit,
- July 20,2026 - July 22,2026
- 4505

Internal Audit Report Writing for Impact and Result in Banking Sector
Persuasive communication is an essential skill for auditors at all levels and starts with knowing ho
- July 23,2026 - July 25,2026
- 2910

Understanding Agency Banking
An overview of Agency banking and the benefits thereof An in depth look at the control environm
- July 23,2026 - July 25,2026
- 4462

Excellence in Fraud Investigation, Detection, Deterrence and Control in Banks
Fraud continues to impact on organizations large and small and occurs at all levels within an organi
- July 23,2026 - July 25,2026
- 4407

Banking Operations Essentials: Best Practices
This course explains the drivers of excellence in delivering a banking service. It looks at banking
- July 27,2026 - July 29,2026
- 3648

Understanding Bank Transaction Issues and Challengers
This course explains the drivers of excellence in delivering a banking service. It looks at banking
- July 27,2026 - July 29,2026
- 3779

Advanced Customer Relationship Management and Customer Service Excellence in Banks
This workshop is designed to reach across the three dimensions of CRM (Technology, Analysis and Mark
- July 27,2026 - July 29,2026
- 5538

Fundamentals Of Microfinance Banking Course
To achieve an understanding of key issues of microfinance To obtain knowledge about the import
- July 30,2026 - August 1,2026
- 5990

Understanding Foreign Exchange, Money Markets And Derivatives In The Banking Sector
By the end of the course, participants will be able to: Develop a deep understanding of the FX
- July 30,2026 - August 1,2026
- 2978

Microfinance Banking Operations
At the end of this training participants will be able&n
- July 30,2026 - August 1,2026
- 4955
