Electronic Banking Workshop

Upon completion of the programme, participants will be able to:

• Appreciate the need and purpose of e-banking
• Understand the costs and benefits of e-banking
• Take necessary steps to avoid and minimize risks associated with doing business electronically
• Educate the staff and customers on banking electronically
• Adopt the best practices to protect electronic property interests

CONTENT:

• The face and definition of e-banking
• Introduction to electronic banking historical development and technologies
• Centralized and decentralized e-banking
• Automation and electronic fund transfer
• Use of the internet
• Benefits
• Costs
• Risks
• Educating the staff and customers on e-banking
• E-banking management strategies
• Security
• Confidentiality
• Legal and regulatory issues related to e-banking
• Developing effective organizational IT and e-business security policies
• E-banking trends and directions
• Operating strategies and management models
• Innovation in e-banking – products and product development life cycle
• Risk management in e-banking
• Marketing and service support
• The future of e-banking – worldwide retail payment trends and control issues etc

FOR WHOM:

Banking and Finance Managers, Managers in Operations, MIS and IT Departments, Banking and Finance Professionals, Business Unit Managers & Business Development Personnel who wish to expand their knowledge of e-banking, Divisional Heads and Marketing Managers, IT Auditors and Corporate Legal Officers in Banks.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.