Facilities Management Strategy Workshop

Participants in the Facilities Management Strategy Masterclass training course will be able to:

• Articulate and interpret the role of CRE and FM in the overall competitive strategy of the organization in the context of when, where, what type and on what terms real estate services will be demanded
• Critically consider the aims of the corporate real estate and facilities manager in managing the property of an organization in supporting organizational productivity and hence profitability
• Apply the methodologies available for ensuring organizational efficiency and effectiveness in terms of cost, process, and performance
• Recognize and analyze the various factors that influence the choice of a property for the business to occupy and the nature of the tenure
• Critically evaluate the issues in acquiring and disposing of operational property
• Use whole life economics as the basis for informed decision-making in the property lifecycle
• Demonstrate a critical understanding of the vital role that management of facilities has for improved sustainable performance
• Recognize the impact of the workplace on organizational productivity
• Appreciate of how Corporate Real Estate & Facilities Management needs to change to meet the challenges posed by IT convergence, sustainability, new methods of working and increased regulation.

COURSE CONTENTS

Strategic Corporate Real Estate and Facilities Management Life Cycles

• • An introduction to strategic facilities management
  • Strategic concepts and corporate facilities management strategies
  • Evaluate the issues in acquiring and disposing of operational property
  • Key legal issues of freehold and leasehold real estate
  • The major causes of a lease and how they impact on the occupation of property
  • Corporate Real Estate and choice of properties

Facilities Management and Procurement

• • An effective 7-step procurement process
  • Risks and Mitigation Techniques
  • Facilities Management delivery models and service delivery differences for each
  • Stakeholder communication
  • Managing the FM Procurement Cycle

The Facilities Manager and Compliance Legislation

• • Overview of compliance legislation
  • Identification of different situations e.g. owners/ occupiers
  • Responsibilities in compliance management and where they lie
  • Common issues in stakeholder knowledge
  • Best practice steps for mitigating compliance risk amongst stakeholders

The Workplace and Facilities Support Services

• • The role of the workplace in organizational productivity
  • The changing world of work and defining workstation utilization
  • Apply successful transformation methods
  • Defining operational management, including input vs output specifications
  • Different types maintenance management required by facilities management professionals
  • How to measure and review performance against a benchmarking framework
  • Analysing the risks within a facilities management role

Management Information Systems

• • Utilizing building automation including an introduction to intelligent buildings
  • Computer-aided facilities management (CAFM)
  • Different types of CAFM to support facilities management performance
  • Programme summary
  • Action planning for the return to work

FOR WHOM:

Works, Services and Maintenance Personnel

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.