The Effective Auditor: Skills Improvement Course

Auditors need specific technical skills to be successful in their jobs, but that’s only half the picture. They need to be able to deal with all kinds of people. In this workshop, participants will learn to improve their effectiveness with others by enhancing their emotional intelligence.

CONTENTS

* Overview of Internal Controls

 - Internal Control

 - Role of Internal Auditor

 - Segregation of duties

 - Analytical Reviews

* Communicating with Others

 - Communication Style

* Strategic Interviewing

 - Gathering Information and Faults

 - Develop Open-ended questions

 - Practice Interviewing and Listening

 - Interrogation Process

* Sustaining Engagement

 - Holding Difficult Conversations

 - Managing Across Cultures

 - Audit Engagement

 - Team and Clients Engagement

* Emotional Intelligence and the Audit Role

 - Emotional Intelligence for Auditors

 - Strengths and Developmental Opportunities

* Audit Report Structure

 - Construct the Audit Report

 - Formats to write an audit observation

 - Write with Readability and Conciseness

 - Rephrase Technical Technology

* Fraud

 - Definition of Fraud and Characteristics of fraud

 - Creating Environment dealing with fraud

 - Fraud Prevention

FOR WHOM:

All Internal Auditors and Risk Managers in the Public and Private Sectors.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.