Administering & Troubleshooting Windows 10

This workshop is designed to provide participants with the right skills to secure, manage, monitor and troubleshoot devices and client applications on Windows 10 platform in an enterprise environment. Equipped to manage identity, access, policies, updates, and apps, participants will typically collaborate with their business team to administer, monitor and enforce a device strategy that meets the business needs of a modern organization.

CONTENT

Deploy and update operating systems

• Upgrade devices to Windows 10
• Manage updates
• Manage device authentication

Manage policies and profiles

• Plan and implement co-management
• Implement conditional access and compliance policies for devices
• Configure device profiles
• Manage user profiles

Manage and protect devices

• Manage Windows Defender
• Manage Intune device enrollment and inventory
• Monitor devices

Manage apps and data

• Deploy and update applications
• Implement Mobile Application Management (MAM)

Troubleshoot apps and data

• Resolve configuration settings issues
• Troubleshoot hardware issues
• Testing data backups
• Troubleshoot installation/ deployment issues
• Troubleshoot connectivity issues
• Troubleshoot security issues
• Explain the troubleshooting methodology

FOR WHOM:

Auditors, Computer Executives, Internal Control Officers, CIOs, IT Development Managers, Heads of Department, System Administrators/Engineers, IT Professionals, and Security department managers who form part of the contingency planning or review team.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.