Understanding Government Legal Services

• Tools to improve limited scope or self-representation for those persons whom legal aid organizations are not able to represent fully;
• Improving the efficiency and effectiveness of access, triage, and intake;
• Encouraging and supporting pro bono;
• Cutting edge technology developments for legal services using artificial intelligence;
• Delivering legal services remotely to hard-to-reach populations;
• Providing legal services staff and pro bono advocates with better litigation and case development support; and
• Improving management and internal operations in legal aid offices, including how organizations can meet LSC's new performance criteria around technology.

CONTENT

• Court Technology
• COVID-19 Response and Recovery
• Data
• Intake, Triage, Hotlines
• Internal Operations
• IT Systems
• Legal Design/Regulatory Reform/Innovations
• Pro Bono/Private Attorney Involvement
• Remote Service Delivery
• Self-Represented Litigants/Self-Help
• Technology for Advocates
• Websites/Online Tools

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.