Business Process Re-Engineering and Improvement Strategies

Business process requires the knowledge and systematic approach. This workshop presents participants the tools and techniques required to design, implement and improve the best business plan in the current economy in Nigeria

CONTENT

*Overview of Business Process Improvement

- Organization Strategic goals and purposes

- Principles of Business Improvement

*Employee Roles

- Business Leader

- Process Owner

- Operational Manager

- Process Operator

* Tools in Business Process

- The Roles of IT

- Competitive Benchmarking

- Business Process Costing

*Steps in Business Process Improvement

- Map Processes

- Analyze the Processes

- Redesign the Process

- Acquire Resources

- Implement and Communicate Change

- Review the Process

*SWOT Analysis

- S -Strength

- W -Weakness

- O -Opportunities

- T -Threats

FOR WHOM:

Business Analysts, Supervisors, Managers, Directors, Human Resources Managers, Admin Managers, Head of Departments, Executive Management, and others who perform related functions in the Public & Private Sector

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.