Effective Change Management and Results

This workshop is designed to enhance participant understanding of change, to make them better equipped to analyse the factors at play in their own particular circumstances, and to adopt practical strategies to deal with resistance.

CONTENT

Overview of Change Management

• What is Change?
• The Change Cycle
• Who Moved My Cheese?
• The Pyramid Response to Change
• Emotional responses to change
• Compelling reasons for change
• Dealing with Resistance
• Strategies for Dealing With Change
• Managing Anger
• Managing Stress
• Your Personal Action Plan

Understanding Human Psychology and Impact on Change Management

• What is Human Psychology?
• Tip of the Iceberg Concept
• Understanding Yourself
• Developing  Self-awareness,  Trust  and  Communication 
• How Attitudes are formed?
• Motivation at Workplace and What Drives People to be Motivated
• The Key Drivers of Change
• The Need for Change Management

Approaches to Organizational Change

• Where do you start with Organizational Change?
• Anticipated Reaction to Change
• What are typically the things which are required to Change?
• Define the Scale of Organizational Change
• Approaches to Organizational Change
• Steps required to Implement Change
• How to Sustain Change?
• What is the impact of Appreciative Inquiry on Change Management?
• Organizational Alignment around the Change

Building Momentum and Managing Resistance to Change

• Driving momentum
• Recognising the reasons for resistance
• Our reactions to resistance
• Dealing with resistance with the right change management strategy

Change Management vs. Change Leadership

• What is Change Management?
• What is Change Leadership?
• Phases of effective change management
• Leadership culture during change management
• Emotional Intelligence during Change management
• Business and personal impact of failing to deal with people’s needs & concerns
• Identifying our own response to change
• Linkage of Emotional Intelligence to leadership

Communicating Change in the Organization

• Addressing the concerns of people
• Keeping them motivated
• The top-down approach
• Developing the required action plan

FOR WHOM:

Change Managers, Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.