Security Skills Improvement Course

This course is designed for security professionals who recognize they are in a position with greater responsibility than ever before.

OBJECTIVE

• Participants will be equipped to understand the elements that threaten security in their organisation
• Avoid the Communication Pitfalls that provoke conflict
• Successfully Handle critical incidents without taking it Personal
• Recognize the Warning signs that go beyond Physical safety issues
• Understand the basics of Criminal Justice and Public Safety issues
• Respond as a Security Professional with Presence and Confidence

CONTENT

• Safe Proofing your Environment
• Basic Understanding of Civil and Criminal Law
• Principles of Report Writing
• Emergency response
• Search and Seizure Laws
• Productive Communication
• Conflict Management Skills
• Customer Care
• Emotional Stress Management

FOR WHOM:

Chief Security Officers, Operation Managers, Security Supervisors, Security Officers, Security Co-ordinators

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.