Advanced Selection, Interviewing and Recruitment Skills

The objectives of this training course are:

• Memorise and master the new recruitment process and be able to explain it to others
• Demonstrate that you are able to write recruitment criteria and write precise score able interview questions
• Evaluate and be able to explain to others the value of using different types of testing
• Appreciate having used a personality profile and be able to explain to others their value for recruiting development and succession planning
• Analyse and be able to decode different types of body language, specifically when people are not telling the truth
• Prepare having practiced interviewing to ensure the theory is put into practice and be able immediately upon returning to work be able carry out or lead a professional interview

CONTENT:

Understanding Recruitment - Separating Fact from Fiction

• How to Measure and Financially Show the Cost of Bad Recruitment
• First Series of Interviews
• Self-assessment of Your Current Interviewing Skills
• Fact vs. Fiction about Interviewing
• Introduction to the Recruitment Process Map

Mastering the Process 

• Understand the Job and the Importance of the Job Description and Criteria Exercise
• How to Write Key Criteria and its Link with Competencies
• Writing the Job Advertisement
• How to Write Interview Questions

Testing, Personality Profiling and References

• Shortlisting – a new approach to save time and avoid bias
• Testing and its Improvements
• Occupational & Abillity Testing
• The Growth of Mental Illness and the Impact on Recruitment
• Personality Profiling
• How Assessment Centres Work and their Increasing Use Today
• The Importance of References

Finalising Pre-written Questions, Room Set-up and Arrangements and Understanding the Vital Role of Body Language

• Procedure for Starting every Interview
• Finalizing your Interview Questions – writing scene setters
• How to Use Probing Questions
• How to Score and Who does the Scoring? - practice
• Pre-interview Administration - from making all the arrangement including room set up
• Understanding Body Language and Correctly Decoding it

Practice and Practice

• Recap of the Steps so Far
• Use of Skype and Phone Interviews
• Putting the Interview Process into Action
• Time Table of the Interviewing for the Day
• Role Allocations for Interview
• Review of Interview and Individual Feedback
• On-boarding – strategies from maximizing on your successful recruitment

FOR WHOM:

Executive Management, Human Resources Managers and Personnel, Admin Managers, Heads of Departments, Industrial Relations Managers, Safety Managers, Lawyers, Members of the Workers Unions and other Managers who perform related functions in both the Public and Private Sectors   

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.