Air Fares and Ticketing Administration

These courses are developed to meet the global need of today's challenging demand for internationally recognized qualifications in the Travel Industry. Highly qualified trainers deliver the courses.

CONTENT

• Identify parts of a passenger’s journey
• Identify cities and countries related to IATA areas & sub-areas
• Identify global indicators for passenger routings
• Select quotation of specific passenger routes and select the best fares
• Construct and convert worldwide currencies using airlines Rates of Exchange
• Construct and price one way, return and circle routes using normal fares
• Interpret data entries on electronic tickets
• Identify applicable taxes, fees and charges for specific passenger journeys
• Calculate child and infant fares
• Interpreting all types of tickets manual tickets, electronic tickets, automated OPTAT/TAT and APD tickets
• Defining IATA geographic areas, Global indicators and airline coding system
• Identifying the lowest applicable fare using normal and special fare types
• Interpretation of rules in fare construction
• Identifying the lowest applicable fare using normal and special fare types
• Define IATA geographic areas and Global Routing Indicators.
• Interpret various airline codings.
• Baggage restrictions, tax and payment methods
• Determine country information including passport, health and visa requirements.
• Identify differing fare types and their characteristics.
• Select the lowest applicable fare for point to point itineraries with reference to fare rules.
• Calculate fares applying the fundamental principles of the mileage system.
• Issue single and conjunction tickets manually for normal and special fares to IATA standards.
• Complete MPDs/MCOs for airport ticket issue.
• Construct fares using NUCs and the IATA Rate of Exchange for a range of currencies.

FOR WHOM

Airline reservation officers, Call centre retail travel officers, Travel agent, Tour operator officers, Business or Corporate travelers and others.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.