The Administrative Secretary Skills Development Online Course

  • Time

    10:00am - 3:00pm

  • End Date

    16 May, 2022 - 18 May, 2022

  • Price


Event Details

To equip the Senior Secretary with a wide range of skills for increased productivity in the office.



  • Duties and responsibilities of a Senior Secretary
  • How to improve communication at work
  • How to plan and organise work in a busy office
  • How to manage stress
  • Public relations/customer care
  • How to motivate the people around you
  • Personal qualities of a top secretary
  • Personal grooming (once more)
  • Decision making and problem solving
  • Boss/Secretary relationship - the new approach
  • How to be assertive
  • Techniques of handling conflicts
  • The keys to innovation and creativity in the office
  • Total Quality Management (TQM) and the Senior Secretary
  • Exchange of views and experiences with other participants
  • Action plans



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



1ST BATCH: 16th – 18th May, 2022                           

2ND BATCH: 5th – 7th Sept, 2022

3RD BATCH: 5th – 7th Dec, 2022

Other Dates

Start Date End Date
05 Sep, 2022 07 Sep, 2022
Start Date End Date
05 Dec, 2022 07 Dec, 2022
Start Date End Date
16 May, 2022 18 May, 2022

Share this course