Retail Stores Management and Processes

Efficient stores management can save money, help retain customers and maintain continuous operations; but stores mismanagement can lose enterprise money, customers and production.  A stores manager must be able to manage stores, stockyards and inventory; and plan, organise and coordinate inventory work; and train, supervise and control stores personnel; this Program teaches how that is done, and how to carry out stores management and stock control tasks effectively and professionally.

CONTENT:

• The stores function in an enterprise and its main activities.
• The need for efficient management of stores.
• The principles of management: recruiting, training, controlling, motivating stores personnel.
• Attributes and abilities looked for in stores/inventory staff. 
• Health and safety, and accident prevention in stores, stockyards and warehouses.
• Considerations regarding floors, entrances and exits, and sub-stores.
• Planning in stores and stockyards, heating, ensuring efficiency of movement, stores maintenance. 
• Stockyards: materials, location, design, layout, throughflow, protection of stored items.
• Manual and powered stores equipment, materials handling, training of staff.
• Storage, measuring and general stores equipment.
• Facilitating orders and movement of stocks out of the stores.
• Order picking, packaging, avoiding damages, the use of pallets and racks. 
• Protection of stock against loss and damage, causes of spoilage, how to overcome these problems.
• Storehouse and stockyard security, control over keys, prevention of theft and pilfering.
• Fire prevention, fire drills and fire-fighting equipment.
• Ordering stock items, documentation and planning.
• Stock items, inventory identification, codes, creating and understanding coding systems. 
• Stock records: their contents and uses, importance of accuracy.
• Statistics and reports; the role and management of the stores office.
• Procedures for stock receipts and issues, coordination with other departments; packing, despatch.
• Setting stock levels, reorder levels, factors in levels set; costs, ABC, EOQ, forecasting.
• Stocktaking: reasons and purposes, procedures, spot checks, stock valuation, inspections.
• Obsolete and obsolescent stock, disposal of unwanted goods.

FOR WHOM:

Stores, Purchasing and Logistics Personnel in the Public and Private Sectors.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result, participants will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

DATE:

1st Batch: 29th Mar – 1st April, 2022    

2nd Batch: 20th – 23rd Sept, 2022