Personal Assistants and Secretaries Skills - Essential

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  • Start Date

    01 Dec, 2020

  • End Date

    04 Dec, 2020

  • Price


  • WiFi

    Free wifi available

Event Details

After completing this course, participants will be able to:

  • Adapt to the manager’s needs and style of working
  • Take initiative when needed
  • Develop social intelligence
  • Develop basic business acumen
  • Understand the importance of office management
  • Listen actively
  • Represent your manager
  • Handle difficult people and situations



Working with your Manager

  • Competencies of an Elite PA/EA
  • Communication Evolution Tool
  • Adjusting Your Style for a Better Approach:


Managing the Office

  • Delegation Below, Sideways and Upwards
  • Rules for Successful Delegation
  • Delegating to Profiles
  • Negotiation with Multiple Managers


Social Media Management

  • 9 Steps to Help You Manage Social Media
    • How Often:
    • Dealing with Negative Comments:
    • Do I Need to Check with Anyone?
    • If in Doubt, Don’t Post It!!!
    • Using Photos/Videos – rules
    • Sharing Information:
    • Engagement:
    • Monitoring:
    • Physical Posting vs Auto Posting:


Work – Life Balance

  • Distress versus Eustress?
  • Causes of Stress
  • Major Signs and Symptoms of Stress
  • Control your Cortisol
  • Mindfulness



Personal Assistants, Executive Assistants, Front Desk Officers, Secretaries and others who perform related duties in the workplace.



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



1ST BATCH:              27th – 30th April, 2020                     

2ND BATCH:             1st – 4th September, 2020

3RD BATCH:             1st – 4th  December, 2020

Other Dates

Start Date End Date
27 Apr, 2020 30 Apr, 2020
Start Date End Date
01 Sep, 2020 04 Sep, 2020
Start Date End Date
01 Dec, 2020 04 Dec, 2020
  • Venue

    Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

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