The Administrative Secretary Skills Development Course

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  • Start Date

    08 Dec, 2020

  • End Date

    11 Dec, 2020

  • Price


  • WiFi

    Free wifi available

Event Details

To equip the Senior Secretary with a wide range of skills for increased productivity in the office.



  • Duties and responsibilities of a Senior Secretary
  • How to improve communication at work
  • How to plan and organise work in a busy office
  • How to manage stress
  • Public relations/customer care
  • How to motivate the people around you
  • Personal qualities of a top secretary
  • Personal grooming (once more)
  • Decision making and problem solving
  • Boss/Secretary relationship - the new approach
  • How to be assertive
  • Techniques of handling conflicts
  • The keys to innovation and creativity in the office
  • Total Quality Management (TQM) and the Senior Secretary
  • Exchange of views and experiences with other participants
  • Action plans



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



1ST BATCH:               12th – 15th May, 2020                      

2ND BATCH:             8th – 11th September, 2020

3RD BATCH:             8th – 11th  December, 2020

Other Dates

Start Date End Date
08 Sep, 2020 11 Sep, 2020
Start Date End Date
08 Dec, 2020 11 Dec, 2020
Start Date End Date
12 May, 2020 15 May, 2020
  • Venue

    Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

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