Successful Skills for Secretaries, Administrators and PA’s

  • Start Date

    01 Mar, 2022

  • End Date

    04 Mar, 2022

  • Price


  • WiFi

    Free wifi

Event Details

By the end of this training course, delegates will be able to:

· Develop the skills and attributes of a first class office professional

· Make a greater contribution in their workplace

· Become more confident

· Become more proactive

· Deal with the difficulties and pressures of working in a modern office

· Prioritise between urgent and important tasks

· Plan, organize and manage time more effectively

· Present yourself more confidently and efficiently

· Write, email and use the phone more professionally and effectively



  • Setting the Scene, Assessing Existing Skills, Time Management
  • Assessing Prior Skills and Knowledge
  • Competencies required
  • Perceptions, Attitudes and Beliefs
  • Time Management Skills
  • Organizing and Planning
  • Managing Workflow
  • Managing meetings
  • *Communication Skills
  • Understanding Assertiveness
  • Group Activity on Assertiveness
  • Listening and Questioning Skills
  • Body Language
  • Team Working
  • Conflict management
  • Dealing with difficult people
  • Stress Management
  • Presentation Skills
  • Telephone Skills
  • Writing Skills
  • Email Etiquette
  • Presentation Skills



Secretaries, HR Directors, Managers, Admin and Personnel Managers, All Professionals, Heads and Staff of all other departments involved in Managerial and Technical Report Writing.  



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



1ST BATCH: 1st – 4th Mar, 2022                

2ND BATCH: 19th – 22nd July, 2022

3RD BATCH: 25th – 28th Oct, 2022

Other Dates

Start Date End Date
19 Jul, 2022 22 Jul, 2022
Start Date End Date
25 Oct, 2022 28 Oct, 2022
Start Date End Date
01 Mar, 2022 04 Mar, 2022
  • Venue

    Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

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