Modern Methods of Hotel Maintenance and Operation

This course combines hospitality subjects including rooms division reception and restaurant operations combined with hotel maintenance. Having great maintenance management tools such as a CMMS system can certainly help hotels contain operational costs as well as manage the useful lifecycle of assets. However even the use of the best CMMS software in the world won't do a hotel much good if the tools they provide for maintenance planning are not being used properly.

Maintenance planning is much more than setting out a schedule of maintenance items and hoping that staff can accomplish as many as possible. Without good maintenance planning hotel maintenance staff will seem disorganized or always seem to be fighting one fire after another. More importantly operating costs start to increase due to the amount of unplanned/emergency repairs as well as accelerated capital replacements.

CONTENT

• Maintenance Planning
• Maintenance Scheduling
• Effective Maintenance Management
• Fire Prevention
• Staff Training and Development
• Optimizing Life Cycle of an Equipment
• Equipment and Budget
• Keeping Property and Guests in Safe Hands
• Preventing Breakdowns in Service before they Happen

FOR WHOM:

Maintenance Personnel, Managers, Supervisors, Security Personnel and others who perform related functions

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.