Developing the Skills of a Supply Chain Leader

• Understand your role as a leader in the Supply Chain
• Build an effective team and exceed expectations
• Manage your workload using effective prioritization and delegation techniques
• Establish clear objectives, setting standards and measuring performance for your teams
• Maximize your influencing skills through skilled communication

CONTENT

Understanding Supply Chain Leadership Principles

• Principles of effective leadership
• Appreciate own leadership strengths and limitations
• Types of leadership styles: controlling & empowering styles
• Balancing conflicting stakeholder demands
• What does your organisation want from you?
• Leadership behaviour flexibility

Personal Effectiveness, Motivating and Setting Objectives

• Understanding yourself and the Supply Chain environment
• Motivating colleagues
• Setting personal and team objectives
• Managing performance
• Finding and using time effectively
• Building morale to achieve goals

Communication, Influence and Conflict Management

• Communication channels
• The importance of effective listening skills in the Supply Chain
• Techniques to manage your emotions
• Persuasion and negotiation: the keys to personal influence
• How to manage conflict assertively

Building High Performance Teams

• How high-performing teams work
• Identifying Team Roles
• Teams in Practice: Team Building Exercise
• How to achieve team cohesiveness
• Identifying members’ developmental needs
• Building and Sharing a Supply Chain Vision

Empowering Others to Succeed

• What does an empowering leader do?
• Tips for empowering employees
• How to delegate successfully
• Strategies to become an empowering leader
• Empowerment in conflict management
• Developing an action plan

FOR WHOM:

Stores, Purchasing and Logistics Personnel in the Public and Private Sectors.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.