The Hospitality Business Course

Date Format Fees  
05 Mar - 08 Mar, 2024 Classroom ₦250,000 Register
16 Jul - 19 Jul, 2024 Classroom ₦250,000 Register
22 Oct - 25 Oct, 2024 Classroom ₦250,000 Register
05 Mar - 08 Mar, 2024 Classroom ₦250,000 Register

Event Details

To understand the concept of operations in Hospitality Business



The Basics of Business

  • Capturing the Customer Loyalty
  • Building your Business Identity
  • Working with your Suppliers
  • The best kept secrets of Promotions
  • Understanding your operational costs


The Process and Systems

  • How to work the numbers
  • Practical methods of profitability
  • Understanding plate Costing and Product Mix
  • Building your operational Team


The Practical Methods

  • What you can expect every day
  • How to handle a customer complaint
  • Creating the Unique Customer experience
  • Designing a Bar that works for profit
  • Stock takes; before the computer there was a pencil…
  • Understanding the dynamics of the Rota (Roster)



All Hotels and Hospitality Management and Staff.



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

  • Venue

    Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

Share this course