The Hospitality Business Course

  • Start Date

    21 Mar, 2023

  • End Date

    24 Mar, 2023

  • Price

    ₦200,000

  • WiFi

    Free wifi

Event Details

To understand the concept of operations in Hospitality Business

 

CONTENT

The Basics of Business

  • Capturing the Customer Loyalty
  • Building your Business Identity
  • Working with your Suppliers
  • The best kept secrets of Promotions
  • Understanding your operational costs

 

The Process and Systems

  • How to work the numbers
  • Practical methods of profitability
  • Understanding plate Costing and Product Mix
  • Building your operational Team

 

The Practical Methods

  • What you can expect every day
  • How to handle a customer complaint
  • Creating the Unique Customer experience
  • Designing a Bar that works for profit
  • Stock takes; before the computer there was a pencil…
  • Understanding the dynamics of the Rota (Roster)

 

FOR WHOM:

All Hotels and Hospitality Management and Staff.

 

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

 

DATE:

1ST BATCH:              21st - 24th Mar, 2023 

2ND BATCH:             18th - 21st July, 2023

3RD BATCH:             14th - 17th Nov, 2023

Other Dates

Start Date End Date
18 Jul, 2023 21 Jul, 2023
Start Date End Date
14 Nov, 2023 17 Nov, 2023
Start Date End Date
21 Mar, 2023 24 Mar, 2023
  • Venue

    Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

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