Effective Contractor Management in Maintenance and Technical Projects

• Explain the basic elements of effective contractor management and its position within asset management
• Evaluate bids and proposals and choose the right contractor
• Identify, evaluate and manage the risks involved
• Manage and monitor the contractor performance in an innovative way
• Develop and negotiate contracts

CONTENT

Contractor Management Basics

• Overview of Contractor Management
• How does it relate to Asset Management?
• (Out)Sourcing Strategies
• Risks Involved – Risk Management and SHE aspects
• Grounding the Maintenance Contract with a Risk Based Maintenance concept – how to keep that knowledge in-house?

Contract Types for Maintenance and Technical Projects

• Contracts – Basic Types
• Contracts – Complex Types (Turnkey, Design and Construct, Public Private Partnerships)
• Procurement Aspects
• Choosing the Right Contractor
• Monitoring and Managing Contractor Performance – from traditional penalties and rewards to more innovative ways

Developing the Contract

• The Contracting Cycle
• Requirements / Service Levels, RAMS Aspects (Reliability Availability Maintainability Safety)
• Writing the Contract
• Periodic Evaluation and Continuous Improvement – Vendor Management
• Partnerships

People Management and Negotiation Aspects

• Implementing Contract Management
• How to Make It Work by Influencing the Behaviour of People
• Negotiating the Contract
• Negotiation Ploys
• Negotiation Tactics and Tips

FOR WHOM:

Works, Services and Maintenance Personnel

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.