Professional Office Procedures for Admin Officers, Secretaries and PA’s

To teach best practice methods in professional office procedures

CONTENT

• Fundamentals of office management
• Attributes and duties of the office manager
• Business communications
• Management records
• Telecommunications
• Processing the mail, travel

FOR WHOM

Senior Executives’ Secretaries and Personal Assistants

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

DATE:

1ST BATCH:              13th – 16th April, 2021

2ND BATCH:             10th – 13th Aug, 2021

3RD BATCH:             16th – 19th Nov, 2021