Data Analytics for Managerial Decision Making

This interactive training course will highlight the added value that data analytics can offer a professional as a decision support tool in management decision making. It will show the use of data analytics to support strategic initiatives; to inform on policy information; and to direct operational decision making. The course will emphasize applications of data analytics in management practice; focus on the valid interpretation of data analytics findings; and create a clearer understanding of how to integrate quantitative reasoning into management decision making.

At the end of this training course, participants will be able to:

• Appreciate data analytics in a decision support role
• Explain the scope and structure of data analytics
• Apply a cross-section of useful data analytics
• Interpret meaningfully and critically assess statistical evidence
• Identify relevant applications of data analytics in practice

COURSE CONTENT:

Setting the Statistical Scene in Management

• Introduction; The quantitative landscape in management
• Thinking statistically about applications in management (identifying KPIs)
• The integrative elements of data analytics
• Data: The raw material of data analytics (types, quality and data preparation)
• Exploratory data analysis using excel (pivot tables)
• Using summary tables and visual displays to profile sample data

Evidence-based Observational Decision Making

• Numeric descriptors to profile numeric sample data
• Central and non-central location measures
• Quantifying dispersion in sample data
• Examine the distribution of numeric measures (skewness and bimodal)
• Exploring relationships between numeric descriptors
• Breakdown analysis of numeric measures

Statistical Decision Making – Drawing Inferences from Sample Data

• The foundations of statistical inference
• Quantifying uncertainty in data – the normal probability distribution
• The importance of sampling in inferential analysis
• Sampling methods (random-based sampling techniques)
• Understanding the sampling distribution concept
• Confidence interval estimation

Statistical Decision Making – Drawing Inferences from Hypotheses Testing

• The rationale of hypotheses testing
• The hypothesis testing process and types of errors
• Single population tests (tests for a single mean)
• Two independent population tests of means
• Matched pairs test scenarios
• Comparing means across multiple populations

Predictive Decision Making - Statistical Modeling and Data Mining

• Exploiting statistical relationships to build prediction-based models
• Model building using regression analysis
• Model building process – the rationale and evaluation of regression models
• Data mining overview – its evolution
• Descriptive data mining – applications in management
• Predictive (goal-directed) data mining – management applications

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.