Crew Resource Management (CRM) Implementation

This course examines the complex threat and error environments common to today’s workplace, providing best practices to increase flight safety. A recognized standard throughout the industry, IATA’s Crew Resource Management (CRM) training is used by leading airlines to improve teamwork within their crews and reduce the frequency of accidents.

On completion of this course you will be able to:

• Develop strategies to manage threats and errors and minimize their consequences
• Describe the importance of an integrated CRM program for all areas of an organization
• Explain how CRM supports a Safety Management System (SMS)
• Design effective Line Oriented Flight (LOFT) sessions
• Establish a robust CRM training program that includes theory and practice
• Apply Non-Technical Skill (NTS) tools to assess attitudes and behaviors

CONTENT

• Threat and error management
  • Safety defenses
  •  Operational threats
  •  Latent threats
• CRM integration
  • How CRM influences SMS effectiveness
  • IOSA Standards and Recommended Practices
• CRM implementation tools
  • CRM considerations in Line Oriented Flight Training (LOFT) design
  •  LOFT objectives and guidance
• Non-Technical Skills (NTS)
  •  Identifying behaviors
  •  NTS tools
• CRM implementation plan
  • CRM implementation exercise

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

DATE:

1ST BATCH:              14th - 17th Feb, 2023 

2ND BATCH:             30th May - 2nd June, 2023    

3RD BATCH:             19th - 22nd Sept, 2023