High Impact Sales – The Complete Sales Online Course

  • Time

    10:00am - 3:00pm

  • End Date

    20 Oct, 2021 - 22 Oct, 2021

  • Price


Event Details

By the end of this seminar, participants will be able to:

  • Create an action plan and prioritize to maximize selling effectiveness
  • Be acquainted with all sales process to deliver results
  • Adopt the skills and techniques that routinely deliver positive customer experiences
  • Use a customer-focused selling approach to close more sales in less time
  • Proactively manage key-account customers to promote additional sales
  • Effectively organize their schedule to achieve sales goals and build a pipeline
  • Adopt appropriate sales persuasion and negotiation techniques
  • Develop effective sales communication skills



Sales Process

    • Product Knowledge
    • Pre-approach - planning the sale
    • Identifying and cross questioning
    • Need assessment
    • Value Proposition
    • Handling Sales objections
    • Gaining commitment
    • Follow-up
    • Closing deals


Prospecting for Business – Breaking Fallow Grounds

    • Lead Generation: Referrals, Cold Calls, Internet Marketing, Telemarketing, Advertisement, Events
    • The Concept of Sales Funnel
    • Inducing Product Trial and First Purchase


Communication and Interpersonal Skills Development

    • Listening and questioning skills to uncover customer expectations
    • Telephone and voicemail selling techniques
    • Words and tones to avoid
    • Engaging your customer’s preferred “learning style”
    • Interpreting the meaning of nonverbal communication
    • How to identify a customer’s “buying style”


Soft Skills for Sales Effectiveness

    • Listening and Questioning Skills
    • Assertiveness
    • Attentiveness
    • Self Confidence
    • Negotiation skills
    • Time Management


Dealing with different types of Customers

    • Understanding internal and external customers
    • Understanding different Customers types and personality types
    • The H-E-A-R-D approach for dealing with customers
    • Steps to dealing with difficult people


Principles of Persuasion and Negotiation to Increase Sales Effectiveness

    • Reasons why customers don’t buy
    • Selling with emotion not logic
    • Value selling: Selling benefits not features
    • Win-Win negotiation strategies
    • How to overcome sales objections and customer procrastination


Creating a Customer-Focused Sales Team

  • Delivering on the Customer Expectations
  • Selling with Influence
  • Increasing sales through customer service
  • Dealing with customer objections in a professional manner
  • Action Planning for Continuous Improvement


Data Analysis

    • The sales and marketing strategy, organizational structure, culture, roles and responsibilities, priority product solutions, and priority customers
    • Customer buying patterns, behaviors, and cycles
    • The various selling situations, competitors, differentiators, key selling and coaching challenges and opportunities, and customer experience
    • Performance data
    • Key product information that is critical to successful selling
    • Key selling strengths and areas for improvement



Sales analyst, account managers, sales managers, marketing professionals and others who perform related functions.



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



1ST BATCH:                       15th – 17th Mar, 2021

2ND BATCH:                      28th– 30th June, 2021

3RD BATCH:                      20th – 22nd Oct, 2021

Other Dates

Start Date End Date
15 Mar, 2021 17 Mar, 2021
Start Date End Date
28 Jun, 2021 30 Jun, 2021
Start Date End Date
20 Oct, 2021 22 Oct, 2021

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