Managing Community Relations Effectively

The main aim of this seminar is to generate the ideas and modalities that could shape a new thinking in community relations by companies operating in Nigeria.

• To discuss how companies may best function as corporate citizens of the communities in which they operate.
• To analyze and highlight community relations as an important communicative strategy in corporate operations
• To train and re-skill corporate executives and community relations personnel on the changing contexts and practice of Community Relations.

CONTENT

• Understanding Community Relations: some strategic issues.
• The Role of Communication in Community Relations.
• Culture and Cultural Competence in Community Relations.
• Rethinking Corporate Social Responsibility in volatile communities.
• Communication and skills for negotiating with government and communities.
• Practical steps in building good faith and trust relationship with the host community
• Company roles, responsibilities, and skills in community Relations

FOR WHOM:

Community relations managers, corporate affairs managers, Public relations practitioners, General/operations managers, Brand managers, Business development managers, Customer relations managers.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

This course is available in the following locations:
Nigeria - $3000
Ghana    - $6000
Rwanda - $7000
UK - $8000
USA - $8000