Business Relationship Management Fundamentals

  • Start Date

    07 Feb, 2023

  • End Date

    10 Feb, 2023

  • Price

    ₦200,000

  • WiFi

    Free wifi

Event Details

  • Define the BRM profession as a capability, role, and discipline.
  • Understand what a BRM does and does not do.
  • Provide the language needed to change perceptions and perspectives.
  • Learn how the BRM disciple interacts with other disciplines (project management, architecture, business analysis, business functions, strategy, etc.) inside an organization.
  • Gain a basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM.

 

CONTENT

Introductions and Expectations

  • Business Relationship Management Institute
  • Knowledge Path to Success

 

Business Relationship Management (BRM) Defined

  • Develop, Nurture, and Advance
  • BRM Is a Capability, Role, and Discipline

 

Why BRM

  • BRM Is the Answer to Converging Functions as Strategic Partners Sharing
  • Ownership of Strategy and Results
  • BRM Evolves Enterprise Culture
  • BRM Capability Builds Strategic Partnerships and Drives Business Value

 

BRM in Action

  • Evolving Enterprise Culture
  • Building Strategic Partnerships
  • Driving Business Value

 

BRM Results

  • Relationships
  • Business Value
  • BRM Artifacts
  • Communications

 

WRAP-UP

  • Reasons BRM Fails
  • Certificate of Experience: BRM Fundamentals
  • What Is Next

 

FOR WHOM:

Communicators, Team Leaders, Customer service representatives, HR managers, Managers and all staff who desire to improve their communications skills for better result.

 

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

 

DATE:

1ST BATCH:                       7th - 10th Feb, 2023

2ND BATCH:                4th - 7th July, 2023

3RD BATCH:                10th - 13th Oct, 2023

Other Dates

Start Date End Date
04 Jul, 2023 07 Jul, 2023
Start Date End Date
10 Oct, 2023 13 Oct, 2023
Start Date End Date
07 Feb, 2023 10 Feb, 2023
  • Venue

    Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

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