Date | Format | Fees | ||
---|---|---|---|---|
27 Jan - 29 Jan, 2025 | Classroom | ₦350,000 | Register | |
27 Mar - 29 Mar, 2025 | Classroom | ₦350,000 | Register | |
30 Jun - 02 Jul, 2025 | Classroom | ₦350,000 | Register | |
15 Sep - 17 Sep, 2025 | Classroom | ₦350,000 | Register | |
27 Jan - 29 Jan, 2025 | Classroom | ₦350,000 | Register |
Event Details
- Define the BRM profession as a capability, role, and discipline.
- Understand what a BRM does and does not do.
- Provide the language needed to change perceptions and perspectives.
- Learn how the BRM disciple interacts with other disciplines (project management, architecture, business analysis, business functions, strategy, etc.) inside an organization.
- Gain a basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM.
CONTENT
Introductions and Expectations
- Business Relationship Management Institute
- Knowledge Path to Success
Business Relationship Management (BRM) Defined
- Develop, Nurture, and Advance
- BRM Is a Capability, Role, and Discipline
Why BRM
- BRM Is the Answer to Converging Functions as Strategic Partners Sharing
- Ownership of Strategy and Results
- BRM Evolves Enterprise Culture
- BRM Capability Builds Strategic Partnerships and Drives Business Value
BRM in Action
- Evolving Enterprise Culture
- Building Strategic Partnerships
- Driving Business Value
BRM Results
- Relationships
- Business Value
- BRM Artifacts
- Communications
WRAP-UP
- Reasons BRM Fails
- Certificate of Experience: BRM Fundamentals
- What Is Next
FOR WHOM:
Communicators, Team Leaders, Customer service representatives, HR managers, Managers and all staff who desire to improve their communications skills for better result.
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
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Venue
Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.
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