Automating Modern Office Practice

Date Format Fees  
03 Apr - 06 Apr, 2023 Classroom ₦200,000 Register
01 Aug - 04 Aug, 2023 Classroom ₦200,000 Register
28 Nov - 01 Dec, 2023 Classroom ₦200,000 Register
03 Apr - 06 Apr, 2023 Classroom ₦200,000 Register

Event Details

  • Be acquitted with the modern practices in the workplace
  • Learn ways to improve communication.
  • Understand the value of procedures.
  • Learn about the layout of an efficient office environment.
  • Learn to use the most appropriate equipment for the job.



The Modern Office

  • The Scope and Nature of Office Work.
  • Where to Work.
  • Office Equipment.
  • Information Technology.
  • Office Processes.

Communication Systems

  • Common Office Communication Systems.
  • Electronic Communications.
  • Communication Networks.
  • Electronic Mail.

Interpersonal Communications

  • Kinds of Communication.
  • Effective Communication.
  • Becoming an Effective Communicator.
  • The Communication Process.
  • Email and Electronic Communication.
  • Communicating with Clients.
  • Giving and Receiving Instructions.

Phone Skills

  • Telephone Techniques.
  • Telephone Answering When You're Not There.

Writing Letters and Other Documents

  • Office Stationery.
  • Good Business Writing.
  • Memoranda.
  • Business Letters.
  • Business Reports.
  • Editing and Proofreading.

Computer Applications

  • Computer Applications in the Office.
  • Types of Computer.
  • Software.
  • Computer Specifications.
  • Viruses.
  • Optical Drives.
  • Peripherals.

Office Organisation and Procedures

  • Organising Data.
  • Record Keeping.
  • Organising Office Space.
  • Organising Work.

Health and Safety in the Office

  • Power Leads and Outlets.
  • Using VDU Equipment.
  • Lifting and Manual Handling.
  • Fatigue in the Workplace.
  • Stress Management.
  • Office Security and Legal Restraints.
  • Legal Risks.



Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.



The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



1ST BATCH:                      3rd - 6th Apr, 2023

2ND BATCH:                     1st - 4th Aug, 2023           

3RD BATCH:                     28th Nov - 1st Dec, 2023

  • Venue

    Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

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