
Professional Office and Records Management Course
This professional office and records management course is designed to provide participants with the
- November 2,2026 - November 4,2026
- 4592

Reception and Telephone Etiquette
Stress the importance of acknowledging callers and keeping them informed of reasons for delays
- November 2,2026 - November 4,2026
- 4414

Front Desk Security Course for Receptionists, Personal/Special Assistants and other Front Desk Professional
Recognize and eliminate holes in security in the reception area Spot behaviors that indicate so
- November 5,2026 - November 7,2026
- 5318

Managing your Boss in the Workplace
This course is not about creating a better filing system or honing your note taking skills, it&rsquo
- November 5,2026 - November 7,2026
- 5525

Developing Self-Esteem, Assertiveness and Personal Effectiveness
This comprehensive programme allows delegates to develop strategies for "being all they can be&
- November 12,2026 - November 14,2026
- 4397

Office Management and Effective Administrative Skills
At the end of the workshop, participants will be equipped to: Recognizing different between ma
- November 12,2026 - November 14,2026
- 4804

Personal Effectiveness and Influencing Skills: Communicate, Negotiate, Influence and Persuade
“Seek first to understand,” The key to building relationships Plan, execute and inf
- November 19,2026 - November 21,2026
- 4421

Office Etiquette, Ethics and Professionalism
The rules of Office Effectiveness & Office Etiquette play a fundamental role in keeping the whee
- November 19,2026 - November 21,2026
- 6391

Developing Core Skills for Administrators and Secretaries
Give easy-to-learn tips for improving your effectiveness at work Take you to the next stage in
- November 23,2026 - November 25,2026
- 3786

The Executive Secretary and Office Professionals Master Development Program
At the end of the symposium the participants will be able to: Recognise their professional rol
- November 23,2026 - November 25,2026
- 4433

Emotional Intelligence for Workplace Success
At the end of this online training seminar, you will learn to: Develop interpersonal skills su
- November 30,2026 - December 2,2026
- 4350

Professional Skills Improvement Course for Secretaries, PA’s and Admin Officers
This popular course examines best practice behaviours and systems to productively contribute to a pr
- December 3,2026 - December 5,2026
- 5033

Frontline Customer Service Excellence
Participants will be able to define the key concepts associated with the Customer Driven Organizatio
- December 10,2026 - December 12,2026
- 4458

Excellence Skills for Executive Secretaries and PA’s
At the end of the workshop, participants will be equipped to: Improve their existing skills
- December 14,2026 - December 16,2026
- 3814

Professional Business and Corporate Etiquette Course
This Professional Business and Corporate Etiquette Course will enable all participant to: Set
- December 17,2026 - December 19,2026
- 3506
